DELIVERY RECEIVING INSTRUCTIONS

[ IMPORTANT NOTICE ]

INSPECT ALL ITEMS IMMEDIATELY

*** BEFORE SIGNING FOR MERCHANDISE ***

VISIBLE DAMAGE:

  • DECLARATION IS YOUR RESPONSIBILITY - YOU MUST NOTE ANY/ALL DAMAGE ON ALL COPIES OF FREIGHT BILL(S)/ INCIDENT REPORT PAPERWORK,
  • MUST BE SIGNED AS ACKNOWLEDGED BY DRIVER AND CONSIGNEE (RECIPIENT),
  • SHOULD BE PHOTOGRAPHED FOR YOUR RECORDS AND EVIDENCE OF THE SAME.

CONCEALED DAMAGE (AFTER SIGNING AND ACCEPTING DELIVERY):

  • OPEN PACKAGES TO VERIFY ALL PARTS ARE ACCOUNTED FOR AND CHECK FOR CONCEALED DAMAGES,
  • IF COLLECTING FROM A DEPOT, IMMEDIATELY INFORM CARRIER AND REQUEST THEIR  INSPECTION WHILST YOU ARE ON-SITE - DO NOT REMOVE MERCHANDISE FROM PREMISES BEFORE CARRIER INSPECTION OCCURS,
  • IF ACCEPTING DELIVERY AT THE DELIVERY ADDRESS, CONTACT THE CARRIER WITHIN 48 HOURS AND REQUEST CARRIER INSPECTION (CARRIER CONTACT INFORMATION IS FOUND ON FREIGHT BILL/CARRIER PAPERWORK AND THEIR WEBSITE),
  • KEEP ALL CARTON(S) AND PACKAGING MATERIAL UNTIL ADVISED DISPOSAL OF THE SAME IS AUTHORISED BY THE CARRIER,
  • YOU ARE REQUIRED AND HOLD RIGHTS TO RETAIN A COPY OF INSPECTION REPORT AS AND WHEN  IT IS WRITTEN.

COPIES OF ALL REPORT DOCUMENTATION AND PHOTO EVIDENCE OF THE SAME SHOULD BE EMAILED TO US IF YOU SHALL SEEK OUR ASSISTANCE AT ANY TIME.